[Resolved]  Kutchina / Bajoria Appliances — small burner melt

My kutchina gas stove name KTOP EXCEL 3B. I purchased it on 28.03.2017 in your jassore road, near Sarojini Naidu College branch . After 18 months small burner melt. I complained kutchina service centre many times. But two months over they are not solve my problem. All time they said, 'spare parts not available '.

I did not know kutchina product and service both are very poor.
I never suggest any one to purchase kutchina products.
+1 videos
Was this information helpful?
No (0)
Yes (0)
Mar 5, 2019
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2019
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile, you can also call us at our toll-free number:[protected].

Regards
Team Kutchina
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kutchina / Bajoria Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    592
    Pending
    23
    Resolved
    530
    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
    View all Kutchina / Bajoria Appliances contact information