[Resolved] Kutchina / Bajoria Appliances — the worst service I have ever experienced | |||
I have been a customer of your reputed & branded kutchina company from the past 3 years, so far the services have been impeccable, but recently i encountered some really poor or you can say the worst customer service. The worst service i have ever experienced in my life. I had lodged a complain on 30th of june 2018 against this worst service in your customer care & your customer care representative provided the complain no which is [protected]. After that monday morning i received a phone call from this number [protected] & i was assured that 4th of july 2018 i can get back my kutchina equipments that has been taken by your service center a month ago for servicing as they were not work properly. Actually this kind of promises has been continuing from your service center since last one month & every time they were unable to keep their commitment. What a service provided by kutchina! I will never & ever refer to anyone to purchase kutchina. If i'll not get my kutchina equipments within 48 hours i will forward the issue to consumer forum with all the screenshots as well as the voice records of our conversations. Was this information helpful? | |||
Aug 14, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Jul 12, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected]. Regards Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina