I had entered into an annual maintenance contract with kutchina on 14/01/2014 for three tears on payment of rs, 3600.00 in advance for periodical maintenance of kutchina = vogue kitchen chimney. But despite my several call booking they failed provide the services. I had booked on 01/07/2016 vide docket no.[protected] but despite my several reminders the did not provide the services as yet.
Most funny, the company closed my docket on 02/09/2016 by sending a sms.
Purabi bhattacharya
Code no.10302790
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Jul 2, 2018
Complaint marked as Resolved
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.
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