[Resolved] Kutchina / Bajoria Appliances — Water purifier complaint not resolved by Kutchina Company | |||
I have purchased a Water Purifier from Kutchina on 23/02/2019 post completion of one year i am facing various issue with this purifier. On 12/02/2020 service engineer visited for servicing of purifier post visit also purifier was not working properly but due to Lockdown issue remain unresolved and we were using the purifier with no other option. On 03/10/2020 again engineer visited for servicing he micron candle & told us let purifier remain working on single candle available inside the purifier and he will replaced second in next 2 days as presently stock is not available but nobody turned up he charged visit fee also for the same. And now when we are trying to contact the service center they are ignoring the issue and not resolving the water purifier problem. Getting harassed with this company. What urgent resolution of my issue as water purifier is not working from 03rd of this month. Also staff had given receipt of 03.09.2020 instead of 03.10.2020 Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
We are unable to trace any authorized franchisee with the details shared by you in the complaint. Kindly provide the Franchisee Name or Shop Name and other details .
Thank you,
Regards, team Kutchina