[Resolved]  Kutchina — Gas oven on - off switch replacement.

Address:

Tinsukia, Assam

Dear Sir/Madum,

Last year I've bought a 2 burner gas oven and a chimney from your Tinsukia(Assam) branch through your sales team member Mr.Ujjal Nandi. since then product has been working satisfactory . especially, no disturbance not yet get from your chimney but one minor complain got from your gas oven that one of the on-off switch outer cover has been broken, so I made a call to your sales & service person Mr. Ujjal Nandi in the month of July'15 but till today nobody has come and solved the issue. Therefore, I'd made two/three call to that guy but he simply replies that the spares not yet reached at Tinsukia when it will reach the issue will be solved. I think this is the lame excuse because the company like Kutchina doing business all over india with good customer respects and satisfaction through their service. Hence, my humble request to you kindly do your needful as early as possible.


Thanks,
Ranjit Bhattacharjee
M-[protected]