[Resolved] Kutchina India — Incorrect installation | |||
One year back I have purchased Kuchina Fiona chimney. Any body come and check that installation was wrong . Mechanic drilled many wholes and tried to fix but finally they installed . At the beginning I was not aware but slowly slowly I came to know that the chimney top slant at right side and always oil coming at right corner of front and back. oil not depositing in the oil waste box. I called to customer care they asked for re-installation which is chargeable. I AM I RESPONSIBLE FOR IN_CORRECT INSTALLATION?? If re-installation caused problem again then what will I do?? Was this information helpful? | |||
Jun 29, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support May 28, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello! We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful. Regards, Team Kutchina | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
91%
Complaints
592
Pending
23
Resolved
530
20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
Please accept our sincere apologies for the inconvenience caused. Request you to share your contact details for us to have a check and do the needful.
Regards,
Team Kutchina