[Resolved]  Kutchina India — Kc complaint for amc no 008169 valid upto 22.02.18

Address:Sivasagar, Assam, 785640

On great persuasion from your company amc no 008169 was made on 23.02.2015 with a validity period of 03 years i. E. Up-to 22.02.2018 on payment of rs. 4000/- by cheque. 400510 sbi sivasagar. The chimney machine code no[protected] model vouge product k/c.
First year service already lapsed, no service engineer visited in-spite of repeated request to the person concerned. Mandatory checks during amc period was not done. Kindly do the needful at the earliest, else complaint to be registered to consumer's forum. Changkakoti.
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Jun 28, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello !

Please accept our sincere apologies for the inconvenience caused. Request you to kindly give us some time to have a check and do the needful.

Regards,
Team Kutchina
Complaint comments 

Comments

response to AMC is not satisfactory. reference to AMC no 008169 dtd. 23.02.15 with kutchina chimney.
Kutchina / Bajoria Appliances Customer Care's response, May 30, 2018
Verified Support
Hello !

Please accept our sincere apologies for the inconvenience caused. Request you to kindly give us some time to have a check and do the needful.

Regards,
Team Kutchina
AMC no 008169 dtd. 23.02.15 with Kutchina Chimney for three years on payment of R's.4000/- . One year service already lapsed. Mandatory checks during amc period did not attend . Required compensation either by returning money or extending validity period. changkakoti.
Kutchina / Bajoria Appliances Customer Care's response, May 30, 2018
Verified Support
Hello !

Please accept our sincere apologies for the inconvenience caused. Request you to kindly give us some time to have a check and do the needful.

Regards,
Team Kutchina

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