[Resolved]  Kutchina India — Kutchina hob

Address:

400610

My kutchina hob model no. is HB 4BX DLX has been giving me problems shortly after it was bought. the technician came after many reminders given at your call centre. the docket no. is SA/267/0216. the technician visited my place on 4.03 2016. and changed a wire claiming that it would solve the problem but to my disappointment the problem of the vessels turning black after being kept on the flame still persists. the left big burner has been giving a problem since a month. as soon as a vessel is kept on it post ignition it turns black after 10-15 mins. also the telephone nos. 25708715/16 go unanswered. lastly I'd say that having heard so much about your products today I would like to say that your products are not upto the mark and your service is all the more bad. I am really unhappy with your product and would not recommend it to anybody. I want this problem to be rectified as soon as possible else I want the product changed since it has been bought on 23/01/2016 that makes it covered under warranty. I have mailed you earlier as well but have received no response. now if you donot look into my problem then I would be compelled to take further steps because I have had enough as a consumer