[Resolved] Kutchina India — Kutchina hobs 3d blg | |||
Sir/ Madam, I had purchased a Kutchina hobs and chimney in 4-5 years ago. For said purchased I have received a bill which is kept at my home. I had complained so many times to the service centre of Kutchina in the month of March-2016 to repair burner lower plate of Kutchina Hobs and many other problems also. Accordingly representative of Kutchina visited at our address but they regret to not completed the said work and even not replaced the said parts as the item is not in their stock. Now, this is the month of June-2016, may I know how many days I will be waiting for these parts of Kutchina hobs as this is really working very hard for day to day cooking for our family. Representative of Kutchina said these parts are not available this time and whenever it comes we will inform you. Almost 3 months over till date no work has been done so far. So what can I do? I had purchased these items only 4 years back. Please look into this matter as I am a Senior Citizenship and an Ex-Serviceman. With regards, Nirendra Kishore Sarkar MobileNo. [protected] Address : Flat-4B, 1278, Mahatma Gandhi Road, Kolkata-700082, Near Tollygunge Karunmoyee Mandir. Was this information helpful? | |||
Jul 1, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support May 28, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello !Please accept our sincere apologies for the inconvenience caused. Request you to kindly give us some time to have a check and do the needful. Regards, Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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