[Resolved] Kutchina India — Kutchina Hobs | |||||
I have 2 kuchina hobs one is 3 burner and another is 2 burner. These were crashed during cooking. We have lodged complaint vide no.[protected] dated 28.4.16 through registered mobile no. [protected]. We have made at least 12 phone call so far to their toll free no. but no action has been taken by this co. Now a days when Govt. is taking special care to prevent fire accident and public is more concerned about safety in Kitchen, how a so called leading gas appliance manufacturer can ignore such a serious complaint. They are charging more than 10 times of standard gas oven without providing any guarantee of safety and maintenance. The matter should be taken legally for safety / security of general public. Was this information helpful? | |||||
Jul 2, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Jun 01, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello!Please accept our sincere apologies for the inconvenience caused. Request you to share your contact details on [protected]@kutchina.com & we will have a check on the same and do the needful. Regards, Team Kutchina | |||||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
Kutchina India — 1st servicing not yet done after several booking
I have purchased a kutichina chimney on 22 December 2016, I was suppose to get my 1st free servicing by 22April, but after several phone calls to Toll free number and our local office till today no one has come, so kindly look into the matter immediately.We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina