[Resolved]  Kutchina India — Kutchina is doing fraud business

Address:Kolkata, West Bengal, 700079
Website:www.kutchina.com

Kutchina guys are so tricky. Water Purifier had started giving problem immediately after few days of installation at my home. If I take one glass of water it disburse approx 3 glass of water, such a waste of water. It stopped working several times. After several complaints they had sent their technician and after few days of every serving it had started giving problem. The most funny things was after last servicing it's warranty period got expired and immediately after 1 week it stopped working completely. Now the very intelligent Customer Care executives are suggesting to buy new accessories worth Rs 6000/-.

I must say these Kutchina business community in Kolkata are very intelligent to make more profit by fulling their customers.

They should have resolved the issue during warranty period.
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Jul 25, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina
Complaint comments 

Comments

I must say these Kutchina business community in Kolkata are very intelligent to make more profit by fooling their customers.
Kutchina / Bajoria Appliances Customer Care's response, Jun 22, 2018
Verified Support
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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