[Resolved] Kutchina India — Kutchina kitchen chimney - deficiency in service | |||||
I had purchased aKUTCHINA kitchen chimney from Guwahati Sales Office, model TITAN on 28.11.2015, machine code no-C[protected] TITAN, customer code no-113. Auto clean light is not working after 10 days of purchase. I had lodged complaint with Kutchina Service Centre, Guwahati and on 18.12.2015, the service mechanic found the LAMP is defective and told that it will be changed free of cost within 2/3 days. Since then AUTO CLEAN of the machine is inoperative. I have many a times contacted the Guwahati Service Centre and now on 02.02.2016 they have again registered the complaint - number[protected]. but till now no service calll from their representative. Was this information helpful? | |||||
Jul 25, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Jun 22, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected]. Regards Team Kutchina | |||||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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