[Resolved] Kutchina India — Not providing mandatory free services | |||||
I have purchased a Kutchina Vogue Chimney (Machine Code No[protected] from Unique Service (20/A South Purbachal Hospital Road, Kolkata - 700078, Ph-[protected]) on 27/06/15. I have requested for the first free service for four times. Each time they promised to send their technician but did not send them. This happened 12th, 18th, 19th and 26th December. Since myself and my spouse both are working, we required the service on Saturdays. Despite of difficulties I took a leave on 18th Dec as they have promised to send the technician but no one arrived. I have registered a complaint @ [protected]. However considering the pathetic service and harassment I would share my experience on all social networking sites, Wipro Technologies where I work, TCS where my spouse work and register a complaint with West Bengal Consumer Forum. Was this information helpful? | |||||
Sep 1, 2018 Complaint marked as Resolved Verified Support Jul 30, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com & we will look into the matter on an urgent basis. Regards Team Kutchina | |||||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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