[Resolved]  Kutchina — R.O. Purica not working after servicing.Unattended since 5 days.

Address:Kolkata, West Bengal
Website:www.kutchina.com

I have Bought A product of Kutchina called R.O. Purika.After its first servicing the machine is not working properly.i.e. not producing water at all.I have lodge a complaint on 17 sep 2015 but it was unattended till now.i.e. 21 sep 2015.However they promise to do servicing in 48 hours.The docket no. of the complaint is[protected].They are misguiding the people everytime.No one is giving exact reason of this failure.Therefore I request you to take some essential steps for this.The phone No. of branch is [protected]/[protected].
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Jul 28, 2018
Complaint marked as Resolved 
Verified Support
Jun 25, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina
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    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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