[Resolved] La Opala — la opala bowl cracked inside microwave oven | |||
Hi. I had got a la opala dinner set as gift sometime back, which i had started using only recently. Like most la opala products, it claims to be microwave proof. One of the large bowls cracked and the bottom came apart while food was being heated in the microwave oven. The bowl and the food in it was close to room temperature when it was put in the microwave the microwave oven was used for less than a minute. Request you to kindly replace the item. Was this information helpful? | |||
Nov 15, 2017 Complaint marked as Resolved La Opala customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 La Opala Customer Care's response Dear Sir, We would like to thank you for sharing with us your experience though it is unfortunate that you were inconvenienced due to breakage of the product. Please accept our sincere apologies for the same. We assure you that our products conform to the best quality standard and it is our endeavor to provide our esteemed customers with the very best. Kindly share with us the following images for better understanding - 1. Clear snapshots of the broken bowl with the design clearly visible. Please also clearly mention if it is a big serving bowl or a soup bowl, as it is not clear from the picture. 2. A clear snapshot of the MRP Sticker that is present on the side of the box. Please send these images to - [protected]@laopala.in We shall review the situation once you send us the above and then get back to you with a decision. Your kind co-operation and patience will be very much appreciated. Thanks & regards, Resham Bhura | |||
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In August 2017 we had brought laopala spring blossom pack of 35 from flipkart after using one of the serving bowl get crack while using in microwave oven though it has written that it's microwave safe. My email address is given below for further communication [protected]@gmail.com
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