[Resolved] La Opala — not satisfied with the quality of crockery | |||
I bought a la opala diva collection from my near by store recently... As i am not at all satisfied.. It is made of worst material... My three plates got broken. Just like that inspite of taking utmost care. The quality of especially plates is very poor... And the shopkeeper is not at all listening to me. It seems that if bought a d grade crockery set.. I want you to consider it seriously Was this information helpful? | |||
Nov 20, 2017 Complaint marked as Resolved La Opala customer support has been notified about the posted complaint. Verified Support Oct 17, 2017 La Opala Customer Care's response Dear Ma'am, We would like to thank you for sharing with us your experience though it is unfortunate that you were inconvenienced due to breakage of the plates. Please accept our sincere apologies for the same. We assure you that our products conform to the best quality standard and it is our endeavor to provide our esteemed customers with the very best. However, at times some invisible hairline cracks appear on the products due to mishandling during transportation of the products from the factory to the shops or from shops to the place of consumption which results in the breakage later. Kindly share with us the following details and pictures – 1. A few clear snapshots of the broken plates with design clearly visible. 2. A scanned copy of the bill 3. A picture of the MRP Sticker on the box 5. Your complete address with contact details so that our respective area representative can get in touch with further assistance on this matter. Please send the above details and pictures to - [protected]@laopala.in For your correspondence in regards to your complaint, please note your Complaint No. C/17-18/056 Your kind co-operation and patience will be very much appreciated. Thanks & regards, Resham Bhura | |||
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