La Pino'z Pizza — Money Deducted for Undelivered Pizza

Myself Badrinath and my complaint is that today i have been trying to order pizza frim ur La pino'z Official app and i had selected Paneer Tikka pizza and Burn to hell pizza. There was an offer of 50% off and i had to pay 236 rs for the order which i did. In the mail i have attached the screenshot (1st One) which i took at 5.50 pm to which i had been seeing buffering from 5.45 pm. But later the app refreshed and the app asked to pay again which i denied and it returned to main page and it was blank in the past orders(2nd one). U can see the time as 6.13 pm bcz i had contacted the nearby store and the guy who picked up said i have to wait for 2 mins and cut the call. In the 4th photo i have attached u can see when i placed my call first. The executives are not picking the call and there has been no refund on my money. I have also shared my account statement to show the proof of transaction (5th one). Process this Quickly
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