[Resolved] Tata Docomo — cheating & breach of trust | |||
Dear Sir, We have sent numerous emails ,for which we have not received any response. With reference to Account No.[protected], we have been charged for calls made between group numbers ( which were supposed to be free ), we consider this as a serious breach of trust. Sales person had clearly informed, that we would be connected to the centrix and calls between our group no.s and the computer centrix would be free, which unfortunately has not been the case. Phone No.s’ 1.) [protected] 2.) [protected] 3.) [protected] 4.) [protected] 5.) [protected] 6.) [protected] we get calls everyday atleast 3 times to upgrade our plan , but rarely to resolve our problem. We just cannot believe this is a a tata group company cheating customers and damaging the legacy of Shri Ratan Tata for whom we have so much respect.But if we do not get an immediate resolution, we will be forced to approach the courts of law against this fraudulent practise by his successors Thanks & regards Divina +[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
tata docomo is pathetic
Reply
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Ms. Divina,
We request you to kindly mark an email to [protected]@tatatel.co.in along with your alternate contact number, to get the needful done.
Thanks and Regards,
Customer care,
Tata Docomo.
We request you to kindly mark an email to [protected]@tatatel.co.in along with your alternate contact number, to get the needful done.
Thanks and Regards,
Customer care,
Tata Docomo.
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