[Resolved]  Dell Xps 2501x Laptop — Regrettable response and Service from dell authorised centre, Gurgaon

Address:

Gurgaon, Haryana

Dear Sir,
I had given mine XPS L 502X laptop for service due to its short battery life of near about 1 hour with the nine cell battery and the headset jack showing inactive always. The overall system is delivering very poor performance; hence I asked the concerned person to check the following issues on urgent basis and asked them to reinstall the operating system.

( MOTHER BOARD ,Bluetooth, hard disk partition, MS office, head set port and battery backup and other software details.)

The concerned person MR. Madhavan, dell authorized service centre, NM-15, Ist floor, old DLF colony, sector -14, gurgaon-122002, accepted all the above mentioned issues.
After one week, I received call from the service centre saying that all the problems had been sorted out. On[protected], I visited to get back the laptop. I observed the problem is still there with the headset port and all other issues have not been sorted yet. When I try to convey this message, they are not listening at all. Here with am attaching the service check list. The Engineer assigned simply handover the laptop without proper updation.
Please help me to service my laptop in precise and I am waiting call from your side for the prompt response .
Thanks,
With best regards,
Kahkashan Parveen
91-[protected]
[protected]@gmail.com