| Address: | Mumbai Suburban, Maharashtra |
i had given my laptop ASUS X35U-SX181D for repairs ,the problem was classified by the service center as battery voltage error.
Shop Name: Rashi Pheripherals PVT ltd. situated at Gambhir industrial estate,221,Goregaon East.the inward date was 19th of november 2012 and the customer code -[protected] ,The laptop is in warranty too.. i was told that i would receive the laptop fully repaired withing 3-4 business days,but today it has been the 2nd of december and i have not received even a callback from them,yesterday i sent someone to the service center to check on it and they made him wait for 3 hrs before telling him that the technician working on it was not in for the day ,this is ridiculous on behalf of the company to treat their customers like this...i want this message to be passed on to everyone reading this that their service is very bad ...they havent even got back to us regarding the same...its been almost 2weeks now and m still waiting for the laptop to get done,,everytime i call them they say to call in 2 days..THIS IS NOT DONE.. Was this information helpful? | 
ASUS — Delay Service
i got a problem in my asus x80l laptop, i have been going to the servicing center in Bangladesh since 5th october, 2009. they took my laptop for a week then said "please come here after 3 weeks". i went there but they started playing with me and retreating date of servicing. my problem is in the DVD rom. DVDs are not being read by my laptop. i bought my PC from bangladesh, date was 5/31/2008, so its still in the valid for getting free servicing from company. they told me that they willl change my DVD rom, due to have no DVD rom for x80l they are waiting to get it from main office situated outside of Bangladesh. though i didn't know its possible to change devices in laptop computers. i inform you to know that why this much time is needed to get a service from ASUS?complain serial no. 83n0a[protected]
their address: 19/2, west panthopath, dhanmondi, dhaka - 1205, Bangladesh.