[Resolved]  Latestone.com — delivered mismatch item

Address:West Godavari, Andhra Pradesh

sir i ordered Sony xpreria E3 flip cover order ID no :L1563535 in response of the above order company sent old item (mismatch). that is instead of Sony xperia E3 they sent Sony xperia E (old cover) please conseder my request and solve the problem as early as possible
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Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Jun 22, 2015
Updated by mutyam5
06/18/2015 1:09 am mutyam attada
I ordered SONY XPERIA E3 black colour flip cover but to my utter disappointment I received SONY XPERIA E. another color old flip cover. I'm so annoyed with our mediocre service.already paid my money courier boy. but item was unuseful so request you to replace the sent item with I had ordered earlier as soon as possible iam alredy complained ten days ago but no response please solve me my proble
Verified Support
Jun 23, 2015
LatestOne.com Customer Care's response
Dear Customer, Sincere apologies for the inconvenience caused to you.Please provide details to our customer support team as requested to process the refund. Thanks & Regards, Latestone.com Team
Verified Support
Jul 31, 2015
LatestOne.com Customer Care's response
Dear mutyam5, Sorry for the Inconvenience. Reverse Pick Up Assigned, Our team will call you and pick the product from you and then we will refund or replace the product as per the availability of the stock. Thank You @Latestone.Com
Verified Support
Nov 14, 2015
LatestOne.com Customer Care's response
" AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
Complaint comments 

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Please solve my problem
utyam attada
I ordered SONY XPERIA E3 black colour flip cover but to my utter disappointment I received SONY XPERIA E. another color old flip cover. I'm so annoyed with our mediocre service.already paid my money courier boy. but item was unuseful so request you to replace the sent item with I had ordered earlier as soon as possible iam alredy complained one month ago but no response please solve me my proble.

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