Big Bazaar — Misbehavior of staff at big bazaar Indirapuram-Ghaziabad(UP) | |||
Dear Sir/Madam, I want to introduce myself as Hemani Sarbadhikary, a resident of Vaishali(Ghaziabad) and onr of your oldest customers in this region. By this mail i want to bring to your kind attention towards the incident happened with me today. Today i went to Big Bazaar Store ,Indirapuram(Ghaziabad), Uttar Pradesh, it was really a sad and bad experience for me. The staff is so unsupportive and ill mannered towards customers and doesn't know how to talk in public and with public. It was really bad approach of staff towards the customers, even customer is ready to buy the stuff for the store. I was in a trial room and outside my husband was handing over me the clothes for trial meanwhile when some of your employee entered in corridor and started shouting at me, my husband intervened in between and asked him politely to talk with him and discuss the issue. He said mens are not allowed here. My husband said him that my wife is having leg injury so she need my support and if you have any issue then you call your senior and i will talk to him. He called 4 other employee and one of them started shouting and in between public he yelling go and try clothes at your home. I want to ask you all is this a way you talk to your customers?? Is this your courtesy towards your customers with the help of whom your business stands. For this i will definitely go to consumer court.But my motive behind writing you this mail is to see whether i can still make little hope from you or i have lost that hope too. Yours truly Hemani Sarbadhikary Was this information helpful? | |||
 5 Comments | |||
Comments
Dear Ms. Hemani,
We are yet to receive any response from your end. Kindly send us the same at the earliest so that we can assist you.
Regards,
Priya
Future Group Care
We are yet to receive any response from your end. Kindly send us the same at the earliest so that we can assist you.
Regards,
Priya
Future Group Care
I also faced issues with staff at big bazaar. I usuallay but stuffs from Big bazaar indirppuram aditya mall. Mostly they have issues in bill. But ysterday it heppened they charge less instead of charging high rather the executive missed billing some of the articles. I was taken to back office and officer there was very rude . he was treating me as theif though i am not. I kept on yelling that open the CCTV footage and see if that the products are taken to the counter for billing. Instaed of chceking the footage he was trying to scare me saying that i will do the police case and all. being a from a nice family nobody wants to get involved in apolice case. Why cant your executive chcek the CCTV footage and trap the wrong person instead of blaming the customer. I had 4 profit club cards and seeing my bills from last few months i was planning to have one more card but now i wanted to cancel all and if this is the kind of response which i am getting from Big bazaar i never wanted to be in that place again. Its matter of my self respect and repuatation. The officer at back office was saying people are CEOs and stole toothpaste even how can i truest you . Really disgusting . It good to see that u trust your employees but not at all good that you humiliate your customer. Moreover when i asked i dont want to come to this place again the staff said we dont want these customers and you can cancel your cards as well.
You dont value your customer and as a customer big bazaar is not only the place where i can shop. Do you think customers are fool they will steal preoducts from your shop where CCTV is installed and have strong mechanism of bar code tracing at exit as well.
You dont value your customer and as a customer big bazaar is not only the place where i can shop. Do you think customers are fool they will steal preoducts from your shop where CCTV is installed and have strong mechanism of bar code tracing at exit as well.
Hi,
I recently bought a LG fridge from Aditya Mall Indirapuram-Big Bazaar on 4 Aug 2014. They committed initially for the color I liked that they had that in their warehouse. So I made a payment of 36092 for that 335 L LG gridge. But they delivered a different color at my home which I didnt like at all. I went to store agin to complain abbout that .Then they said this is the only color they had in stock. I asked to refund my money on which I got the reply that money cant be refunded. Instead use this 36092 money to buy some other products from here. Why should I use such a big amount of money to buy unnecceary products.
This is a big consumer fraud they did. They were adamant on that they wont refund that money.They dont value their customers.I am going to file a case against them
Indirapuram Ghaziabad Big Bazar Aditya Mall- Worst ever Experince I had in buying a product
I recently bought a LG fridge from Aditya Mall Indirapuram-Big Bazaar on 4 Aug 2014. They committed initially for the color I liked that they had that in their warehouse. So I made a payment of 36092 for that 335 L LG gridge. But they delivered a different color at my home which I didnt like at all. I went to store agin to complain abbout that .Then they said this is the only color they had in stock. I asked to refund my money on which I got the reply that money cant be refunded. Instead use this 36092 money to buy some other products from here. Why should I use such a big amount of money to buy unnecceary products.
This is a big consumer fraud they did. They were adamant on that they wont refund that money.They dont value their customers.I am going to file a case against them
Indirapuram Ghaziabad Big Bazar Aditya Mall- Worst ever Experince I had in buying a product
Hi,
I recently bought a LG fridge from Aditya Mall Indirapuram-Big Bazaar on 4 Aug 2014. They committed initially for the color I liked that they had that in their warehouse. So I made a payment of 36092 for that 335 L LG gridge. But they delivered a different color at my home which I didnt like at all. I went to store agin to complain about that .Then they said this is the only color they had in stock. I asked to refund my money on which I got the reply that money cant be refunded. Instead use this 36092 money to buy some other products from here. Why should I use such a big amount of money to buy unneccessary products.
This is a big consumer fraud they did. They were adamant on that they wont refund that money.They dont value their customers.I am going to file a case against them
Indirapuram Ghaziabad Big Bazar Aditya Mall- Worst ever Experince I had in buying a product.Dont go to this store.
I recently bought a LG fridge from Aditya Mall Indirapuram-Big Bazaar on 4 Aug 2014. They committed initially for the color I liked that they had that in their warehouse. So I made a payment of 36092 for that 335 L LG gridge. But they delivered a different color at my home which I didnt like at all. I went to store agin to complain about that .Then they said this is the only color they had in stock. I asked to refund my money on which I got the reply that money cant be refunded. Instead use this 36092 money to buy some other products from here. Why should I use such a big amount of money to buy unneccessary products.
This is a big consumer fraud they did. They were adamant on that they wont refund that money.They dont value their customers.I am going to file a case against them
Indirapuram Ghaziabad Big Bazar Aditya Mall- Worst ever Experince I had in buying a product.Dont go to this store.
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is Priya from Future Group. Please accept our sincere apologies for this unpleasant experience. Our team would like to get in touch with you. Kindly provide us with your contact details by writing to us at [protected]@futuregroup.in wih your reference id 12014 so that we can assist you.
Regards,
Priya
Future Group Care