LazyPay — Fd closed but money not yet credited

Website:lazypay.in

Hi,
My name is Ritika Hardasmalani
And I have a lazy pay account with ya'll since March 2022 where I got a credit limit of Rs 60, 000
The credit card and all of that is fine but

On april 7 I created a FD of Rs 15, 000 with LazyPay
And on 28th April I urgently required funds so I initiated a closure and closed the FD
The limit decreased from 75000 to 60000

But today is 28th May 2022, not a single rupee has been credited back into my account.
I am really in urgent and dire need of funds and Its my own hard earned money, I just want it to be refunded asap!!!

I have put multiple mails, feedback mails and complaints but no one responds.
I have called on the helpline number multiple times but all they say is that someone will get back to me but no one does.

THE ONLY RESOLUTION AND JUSTICE WILL BE ME GETTING MY FD OF AMOUNT OF RS 15, 000 ASAP INTO MY SAVINGS A/C

I ALSO HAVE A TICKET RAISED WITH YA'LL[protected]
Please someone look into this and get me the refund Please!!!
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Hi,
We sincerely apologize for the trouble that has been caused to you. we would request you to please write us at [protected]@lazypay.in so that our team will assist you further with your query.

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