Leeco India — Phone returned back but till now no refund

Address:560103
Website:in.lemall.com/in

Hi, This is regarding the order number[protected] which I placed on Le ECO (http://in.lemall.com/in) on 28th June amounted 11999 rupees and received the phone on 1st July but don't like their phone quality so raise return request[protected] on their site on same day 1st July after there was not updated from LeEco team after so many calls and follow up phone got picked up on 14th July by Blue Dart people with Tracking details ([protected]) after that there was no update from Le ECO team even talked to customer care so many times and sent so many mails but seems nothing is working and they are not even worry about the customers problems also as per policy refund money will be credited back in 7-21 days which is also over but no money came. Never seen this kind of customer service in my life customer care people saying whatever they want and seems no tracking from their supervisors.

Please help me to getting my money back which was hard earned money.
Company Address-
Bangalore
7th Floor, Umiya Business Bay, Cessna Business Park, 11 & 13/2, Kadubeesanahalli Village, Outer Ring Road
Varthur Hobli, Bangalore, India – 560103

Gurgaon
DLF Corporate Park, Tower 4B, 2nd Floor, Unit No. 201 - 204
Gurgaon, India – 122002

My contact- [protected]
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Aug 13, 2016
Updated by nickysaini
This is not yet resolved
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Same issue m facing, can you suggest what should be next action
please guide me .. here
nickysaini's [Complaint's author] reply, Aug 18, 2016
still I am fighting with these people.
Did you get your refund. Facing same issue. Not even received the product.

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    LeEco / Leshi Internet Information & Technology Address
    DLF Corporate Park, Tower 4B, 2nd Floor, Unit No. 201 – 204, Gurgaon, Haryana, India - 122002
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