Lemon Vacation — Have to lodge a complaint at this company

Address:

600004

Dear support team,
I'm a member in lemon vacation & holiday. One day i got a call from an executive working there to join in this. They some what brain washed me and made me join in this club for (Rs 15, 000). First i paid half amount (7, 000) and asked for the service but they hesitated saying "after paying the full amount only you will be getting the service". I joined last year september that is september 2015 from the day i joined i have got only movie ticket from which i have asked movie tickets for more than 10 to 15 times through call and even through mail still they manage to say will do it. I don't get the tickets then. I don't know why they are not providing a good service even after getting the amount is being paid. I want a raise a complaint on this "lemon vacation & holidays" and my money has to be refunded. Each time i call many executives are taking the phone and replying they will do it will do it. I don't want a nasty service to be provided.
Can someone help me to lodge a complaint and get me my money back out from this.