Lemon Vacation — Lemon vacation and holidays cheated me

Address:	600087
Website:	www.lemonvacation.com

Dear Sir,

My lemon vacation and holidays Member ship Number: [protected]

Please read below history happens to me and take action against them

I have mail confirmation from them without booking hotel they sent mail that they booked the rooms for me and no proper refund details

May be they don't have any own resorts and hotel but they sent mail that they have list of hotels in india

If you required mail details I will send to you separate mail or etc!, because I try to add the details but your space didn't accept

I joined and paid Rs. 17000 and lost more than Rs. 7000
Totally cheating concern, please don't join in lemon vacation and holidays
I joined on Feb 2015, they promised that "We will arrange 15 days free stay allover India per year, 12 cinema ticket per year, mega mart gift voucher, Complimentary free Air ticket etc...", BUT FINALLY THEY DIDN'T GAVE ANYTHING, THEY DON'T HAVE ANY RESORT
Feb month I asked to book the room, they sent mail that your rooms are booked, so I booked travel ticket and arrange all the things, 1 week before vacation period they told sorry we didn't book your rooms, I totally frustrated because I booked the travel ticket and informed my family members, after I asked why you are telling like this what can I do?, but they told please pay extra Rs.600 per day, so we will book the room, for that critical situation I agree to pay that amount, but they told 2 days booking only possible (Room type Rs.1000/day only, for that I need to pay Rs. 600/day extra, please note I already paid amount is Rs. 17000)
So I conclude that they are cheating then I asked my Rs.17000 refund (I cancel the Travel ticket and arrangements …..with lot of disappointment ), they told as per terms and condition we will not refund, but I didn't agree, after one month trying they agree to give refund but the condition is we will deduct service charge (do you how much Rs.5000), they didn't gave any service to me even though they asked service charge, I didn't agree and daily calling and asking my money but time going again one month gone (MOST OF THE TIME THEY DIDN'T PICK THE CALL AND IF PICK THEY TOLD OUR MD SIR WENT TO FORIGN SO WE CAN'T ABLE TO PROCESS YOUR REFUND)
In my life I didn't face this kind of problem, I tried and find the place of Lemon vacation in valasaravakkam and asked my money, finally they gave cheque on june or july 2015 for Rs. 12000 and again condition is after 45 days only you will possible to get this amount (cheque date Aug 2015)
I paid initial amount Rs.15000 by EMI through credit card and Rs. 2000 cash, coming month only that EMI will close and lose is aprox. Rs. 2000 as interest (Total lose Rs.5000+Rs.2000= Rs.7000 with lot of tension, irritation, not proper responds etc…) and for this much month my money was with them only, interest of my money?
I thought that I will go legal action against them, but my native is Kanchipuam and Lemon vacation is in Chennai, legal activity I can't able to go frequently to Chennai and I feel shy


Lemon vaction and holidays address:
Shree Pushpa Complex, #91, 2nd Floor, Kamakodi Nagar,
Valasaravakkam, Chennai 600087
Land mark : Tamil Nadu Merchandaile Bank
Phone:[protected],[protected]
E-mail: [protected]@lemonvacation.com
http://www.lemonvacation.com/