Hi,
Customer service lady from Lemon Vacations calls my dad on 23/12/2015 (Ph: [protected]/[protected]) and says they immediately needs room at coorg (on 24/12/15). My dad runs a homestay there. Its a newly married couple for whom they wanted a house to stay. We did not know anything about this company hence dad denied this offer. But the customer service lady forced my dad to give the house for atleast one day because all the homestays and resorts are full because its a peak season and it was a last minute booking.
and they said they would transfer the taxi charges and accomodation and food charge through NEFT. but unfortunately 24/12/15 to 25/12/2015 was a holiday and hence the transfer would not happen. but they promised over the call that they would make the transfer and send out an email confirmation. and they sent out the email saying they have transferred the money but it is on hold as it is a holiday. Meanwhile the customers were already at our homestay, who were newly married and had no clue regarding coorg and where to go. hence we had to accomodate them. But we had to pay the taxi charge of 3500 plus the food charge which the lemon vacations promised to pay us. But until today we have not got the money. when we call them up ask for the details they say they would check the status and get back to us but they never turn up. And if we call back again to check they disconnect the call or they do not pick up the call at all. I am frustrated and disappointed with the company like this who play with their customers emotions as well as cheat the customers. they are due to pay us Rs 6000. I am still trying to contact them and get the cash but now they claim that this is the wrong number and pretend that they do know about the company at all. Was this information helpful? | 
