Lenovo — About onsite Service

Address:

Pune, Maharashtra, 410507

I have purchased lenovo laptop & it got damaged within 4 months WITHOUT ANY PHYSICAL ACCIDENT, Laptop Serial no: YB10631563. Its hinges making sound & they are getting harder day by day. At the time of purchase they told me that they'll provide onsite service within warranty period. When i called there service center they told to visit the service center & not providing onsite service. Its not fare. They must have to provide onsite service as they promised at time of purchase. I did not purchased my laptop from any online shopping sites i bought it from reputed computer shop i have invoice copy. my mail-id: [protected]@gmail.com