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Lenovo Complaints & Reviews

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Last updated Jun 23, 2024

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No response from customer support despite laptop being on warranty

Defective product & not responding properly

As per cash back not credited , still fooling & threatening

Automatic on without switch on the laptop

Regarding the cashback offer

Most useful Lenovo reviews

Cashback not received

Lenovo legion 5 I am complaining about they neglecting my issues and make me depressed with their service

Shankargonthina

Fraud Developer Job

Not replacing the laptop

Sold Defective Product, and did not fix the problem in after sales service.

Middle class guy

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Within a month of purchase Lenovo IdeaPad Slim 3i Laptop started to have technical issues

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Laptop provided with hole and sticker pasted above it

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Address: 127/A ,Pocket B,Mayur Vihar, , Phase-2, Delhi-110091.

Hello i have lenevo laptop ideapad slim 5 and myl laptop is under warranty and i sent lots of complaint many times since 17 of january but no one is taking my problem and i am totally frausted about this so kindly requesting to you please solve my problem as soon as possible my contact no is [protected] abd my email [protected]@gmail.com

Product Name: 82LN00A3IN -
Unit Serial Number: PF2RB819

Order ID P[protected]br...

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Lenovo Case #[protected] Work Order #[protected]

Dear Lenovo Support Team
I am appalled at Lenovo's unprofessional service, which is rare from my previous experience with Lenovo products.
For two consecutive days, two different engineers visited my premises and both came to replace the motherboard. After installing the new product and spending more than 2.5 hours each, both parts were found defective by the engineers...

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Address: Lenovo only shop powered by DigitalRiver

The second complaint I am placing as I did not receive any answer or reaction to my first complaint.
Laptop was ordered in November. A defect product was received. The speakers and microphone did not work.
The laptop was sent back. Customer service promised to order a new one.
Never heard back. I fully paid for a laptop in November until today, January 24th, I have not received a replacement.
This is undoubtedly...

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I have purchased a laptop Lenovo Idea Slin1 Intel Celeron N4020 4th Gen 11.6", 81VT009UINX001NGRFJ7SPW017389 from amazon site on 02 Dec 2022. After installation and update of window I found that camera is not working. Showing Error code0xA00F4244. The system Sl. No. PW017389...

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I purchased a lenovo laptop, on 2/09/2022, in 3 months it was defected, the problem is sparking sound coming from my motherboard i raise a complaint on 27 dec, 2022. they causht that sound is coming from the laptop fan. Then the their service representative visits my house with laptop fan then they found out that sound is coming from laptop motherboard. I said then ok replace my motherboad they orderd on 3 jan and then it was arrived on 7...

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I have bought a laptop in online 2 years before. Within an year there was an issue regarding booting, so i raised a complaint and they fix that as a reason back panel issue and i claimed in warrenty.
Now after 1 year the same issue occurs and now they are saying due to keyboard, so they ask me to go nearest authorized service center. The technician who checked my product found keyboard strip which is in motherboard is damaged and...

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In my first case I got my keyboard replaced and after a few days I observed my speaker started giving a cracking and breaking sound and WIFI Kept hanging and disconnecting.
I again opened a new ticket and informed them about Issue. I asked for on Site visit from a technician and review the arrangement inside the laptop while replacing the keyboard in my first case.
Support was very bad and none of them listened to me, and...

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We order a Lenovo Think Pad as a test to further decide whether to order Lenovo for our staff. When the laptop arrived, the speakers and microphone did not work. I live in Zurich, Switzerland, but I am an English speaker. I called Customer Service, and they transferred me to a service center in the UK. The agent there said he had no clue why my call had been transferred to him and that it was not his job to help clients in Switzerland. Finally,...

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My issue is when I placed when Lenovo clearly stated your payment authorization has failed - I retried and it failed again. -- have documentary evidence

I raised a dispute with the bank as the charges indicated was debited from my CC - SR[protected]

I received a message in the morning from Lenovo stating both orders were confirmed

I called Lenovo and cancelled the order - they confirmed the order...

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Address: vikash nagar, kosli road jhajjar

Dear Sir/Madam
i buy laptop 26 december 2022. and laptop serial no is pf2knqsq and i got battery issue probleam and battery heating issue last 3 month. i call many time to resolve this probleam but customer care dont resolve my issue and he misuge his time in his responsibility. and after long time they said to me that warrenty is over battery life i buy a new laptop to resolve this issue.so sir i requested to also take a legel action...

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Address: Lenovo india

Website: Lenovo.com

Purchased lenovo ideapad gaming 3 i7 12th gen on 22 november and due to some issue raised complaint on 25th november Lenovo took almost 4 days to acknowledge that and sent an executive to seal the machine on 29th november. Their agent told me that in 7 days my refund will be done

They again delayed and issued me the DOA certificate after 11 days (on 12th december) after I followed up multiple times.

An executive...

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Address: 6th B main

Extended displays are not getting detected...

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Address: 74/3D,6th B main, Malleshpalaya, C V Raman Nagar 75

My Laptop 82L500LXIN of Lenovo is having audio issues since the time i purchased its 2 months old. during video calls the other end folks are unable to hear my voice and i have to keep toggling between speakers....

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This is to say that, I, Payal Kalra had called up at the lenovo customer support regarding an issue in my lenovo ideapad's battery on the 29th November, 2022. The person on the called named Sunihi diagnosed the battery and other issues and asked me to do a BIOS update during which the system crashed. My phone's battery was discharged and so I had to place a call again. The next person, Sidharth asked me to arrange a spare laptop and pen drive...

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Address: INFOCARE DIGITAL SYSTEM PVT. LTD., 3/152 VISHNUPURI, NAWABGANJ, KANPUR, U.P.-208002

To whomever it may concern,

I have surrendered my above said product for replacement (under warranty) (code: [protected]). Initially i was told that the product will be replaced and delivered to me within 3 working days. But after 15 day when i enquired, i was told that the product was undelivered due to unavailability of model.
Again after 25 days of no delivery i tried contacting lenovo service center (infocare...

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Address: 5 amibela , 2ND floor , opp OLD HIGH COURT , AHMEDABAD 380014

Website: cash back offer not fullfilled

I had bought your lapton in july 22 from zion store at ahmedabad having offer of rs 5000 cash back if payment made with sbi card .

But to my surprise my cash back has still not been credited till now when i am to pay my 5th emi .

I am more shocked to see the working of your pinelab entity
who has been fooling in this regard instead of resolving the issue .
Earlier i was asked to wait and was...

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I purchased Lenovo ideapad 3 core i3 11th Gen Laptop last week.
The delivery service is very poor.
At the same time my product was automatically on without the switch on the laptop.
i received the laptop 12.11.2022

i registered the return to Flipkart.14.11.2022

Flipkart representative talked with me.He told the Technician will come before 29th Nov.

But not yet contacted any...

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Respected

This is 3rd time to check the status of my home loan subsidy application status which comes under pmay and which is centre government policy and really disappointed to see the speed of the concerned departments involved in pradhan mantri awas yojna which says " housing to all by 2022'.

Can we fulfil the willing of pmo india by this speed??? I don't think that we can provide minimum housing to the needy...

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For E41-55 Lenovo laptop, the Lenovo support site lists BIOS update file only for Windows 10. But the laptop comes with pre-installed Windows 11.
I have been trying to get a clarification if it's safe to run the same EXE on Windows 11, from Lenovo support.

They are not responding to emails nor webforms.
Pathetic support.
BAD...

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Address: 53 Berkely Vale Park

Laptop was fine then one day it wouldn't open go to help on lenovo
follow how to
works lasts 10 mins no screen
go back to help
this goes on for 48 hrs
then i go on line and cant
get nowhere
then i call Lenovo customer support
oh yes i can send it in Thayil look at it
but i have to pay to send it in and then as out of warranty ay for repair ...NO NO NO
This is not...

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