Lenovo — Defective Laptop - Refund denied.

Address:

Bangalore

I purchased laptop from Lenovo website which got delivered to me on July 10th 9pm IST. On their website, in the product page it was mentioned that it will give a battery backup of 8 hours. But I’m getting only 2 hours of backup on an average. This is not acceptable. Before purchase I made lot of calls and chats with their agents, and everyone said it will have up to 8 hours of backup. Then I decided to purchase the product. I live in a remote village where power cuts are quite often hence battery backup is very important factor for me. When I raised it with them, battery has no issues and it’s working as per the design. I requested for refund of my money and it was denied. I reopened the case. Now asking again to perform few more tests and I am not ok with it. I need a REFUND.

Re: Lenovo Case [protected]