Lenovo — Hard disk change by lenovo service centre

Address:143001

I have purchased a new Lenovo Laptop in croma retial shop at amritsar, this laptop series no. cb29512517 and modle no. Lenovo G405 dated 24/04/2015. after a weak mera laptop on nhi ho rahaa tha. then me aapke lenevo service center (ACCESS INFOTECH PVT. LTD., Mohni park, Opp. Apex International School, Amritsar-143001, Punjab) gia. vahha Mr. Mandeep Singh ne laptop check kiya or kahaa ki mother board is dead or hum aapki complaint registered kr lete hai. fir Mandeep Singh ne laptop apne pas lakh liya or mujhe customer Slip de diya. After 8 days Mr. Mandeep ne call kiya or kahaa ki uska service center shift ho rahaa hai jalandher, so laptop aa kr le jao. next day me Service Center gia or laptop(without solve mother board problem) le aaya. After 2 weak mujhe new lenevo service center( Add: A-Block Ranjit Avenue, Amritsar. Mr. Raghu [protected] ) walo ka phone aaya ki mere laptop ka parts (Mother board) aagia hai. Next day me Mr. Raghu se mila or laptop ka mother board change karvaaya, but Laptop phir bhi on nahi hua. Mr. Raghu ne mujhe kahaa ki aapki Hard Disk is dead or jab raghu ne Hard Disk check kiya to pataa chala ki Hard Disk change ho gai hai, Hard Disk ka sticker 500GB show kar raha tha per System me 16GB. fir Mr. Raghu ne Mujhse kahaa ki mere laptop ki hard disk pahle wale lenevo service center walo ne change kr li hai. jab mene Mr. Mandeep ki bat Mr. Raghu ke Engg. Mr. Ishant se karvayi to Mandeep ne mana ki usne Mother Board change kr liya hai or aap kisi tarah solve kr do. fir Mr. Raghu ne mujhe kahaa ki hum aap ki compliant nhi le sakte or aap apna latop le jao. Sir, Ab mera phone Mr. Mandeep nhi utha rahaa or Mr. Raghu meri problem nhi solved kr rahe. me aap ke service center walo se preshan hu, isliye aap meri problem ko jaldi se solve kare, me asha karta hu ki mere mail ka aap jaldi se jawab denge or solution nikalenge.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4390
    Pending
    0
    Resolved
    632
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information