Lenovo — Laptop screws are coming out

vashia1

from Delhi, Delhi

Address:	New Delhi, Delhi, 110018
Website:	www3.lenovo.com/us/en/laptops/lenovo/g-series/g50-70

I have brought a laptop from lenovo in april 2015 and since then i am facing issues with that laptop. First the complete screen was replaced as it was a manufacturing defect then mother board and then charger and now recently my laptop's screws are getting free and coming out when i complaint about it to lenovo first they didn't help however when i escalated it then they sent some technician to put screws back but again one of the corner screw is free now and it opens the base of laptop when i open it. I complaint again about it since my laptop is in warranty however these guys are not helping at all. Also this just didnt happen to me whosoever brought this g50-70 series faced tthe same issue as i have checked their lenovo forum. https://goo.gl/M6VUUZ.

Since its a manufacturing defect they take accountability and fix it.

Regards,
Ashish

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Lenovo customer support has been notified about the posted complaint.

Jun 18, 2017

Updated by vashia1 Lencare ID# C[protected] || S/N# yb06908910 || SO# [protected]