Lenovo — LENOVO LAPTOP MODEL : S -510P BATTERY FAILED WITHIN WARRANTY PERIOD

DEAR SIR I HAVE PURCHASED LENOVO LAPTOP MODEL S-510P SERIAL NO : WB13013352 ON 10.05.2014 ( BILL ENCLOSED) THE LAPTOP BATTERY NOT CHARGING AND SHOWING " REPLACE BATTERY" ERROR MESSAGE. I CHECKED MY LAPTOP WARRANTY STATUS ON LENOVO WEBSITE IT SHOWING WARRANTY PERIOD UPTO 22.04.2015.(TYPE 80BN, WARRANTY TYPE :C01, STATUS : ACTIVE) I WENT MY NEAREST FOLLOWING LENOVO AUTHORISED DEALER AT HYDERABAD FOR REPAIR. HITECH INFORMATICS PVT LIMITED AMEER PET HYDERABAD PH:[protected] THE ABOVE SERVICE CENTER AUTHORITIES TOLD ME YOUR PRODUCT IS OUT OF WARRANTY AND INSTRUCTED ME TO REPLACE THE BATTERY WITH COST. I HAVE VERY MUCH DISAPPOINTMENT OVER THE PREMATURE FAILURE OF LAPTOP BATTERY WITHIN ONE YEAR PERIOD OF TIME. I HAVE REQUEST YOU TO ADVICE YOUR DEALER TO REPLACE THE BATTERY UNDER WARRANTY OTHERWISE I WILL BE FORCED TO TAKE LEGAL ACTION AGAIST LENOVO PRODUCT. THANKING YOU YOURS FAITHFULLY RAMESH [protected]@gmail.com phone: +91 [protected]/ [protected]
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