Lenovo — Mobile phone not working properly | |||||
One day in the month of October, 2015 mobile stopped working and i submitted my phone at Authorized service centre in ahmedabad at M/s Prompt Solutions, Arya Arcade, Nr C G Road, Mithakhali, Ahmedabad Ph [protected]/40371967. They reported me that problem was for "Lenovo Symbol Hang problem". I had submitted phone for necessary software repairs, I got it back after 4 days. After repairs, I found that the software was updated by service centre, from kit kat to lollipop. After repairs, WIFI function in my phone stopped working. On 28.10.2015, once again i submitted my phone to the said service centre for repairs. Today, on 17.11.2015, after continuous follow up and contact, i was informed that there is some Mother Board /MCB problem is there in phone and parts is not available at service centre. They also told me that the parts are already ordered in the company but not yet received by them. After waiting since 28.10.2015 till today, i didn't get my phone repaired. Was this information helpful? | |||||
Lenovo customer support has been notified about the posted complaint. | |||||
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