Lenovo — Poor customer support

Address:

392011

Hi,

Its being a nightmare for me to get my Lenovo Product repaired that too when the product is under warranty. My Lenovo Tab has being laying at the service center from last more then one month and I have being getting kicked like a football and not getting resolution to my issue.

Earlier lenovo had some issue with my warranty which got resolved and now the service center is saying that part sent by the company was faulty and when he wrote this to the company there is no reply from their side.

This clearly indicated that from now onward we should stop buying lenovo products because if a brand like lenovo have such a pathetic customer support approach and what to say about others.


Model - Lenovo Tab 2 A7-10.

Job No - LDBQ[protected].

Can I expect some resolution to my issue.

Pradeep Agrawal
[protected]