[Resolved]  Lenovo — regarding two year extension and very very very poor quality services

Address:Gautam Buddh Nagar, Uttar Pradesh

i have purchased my laptop y510p on 1 june 2014 with 2 year warranty extension (as a offer) but i dont have any details about my warranty extension so i asked to customer care exutive and they denied that there was not any offer at that time. there are some following problems which are not resoled yet . i had called more than 200 times but no reply came to there side. ->2 year extension (not solved ) ->wify strength problem(not solved) ->performance problem(60% corrected afet replacement of motherboard) ->mousepad problem(80%corrected) battery problem(not solved) ->performance is not upto the mark when i purchased your laptop i think your services are good but here i am telling you that you are not deliver what you say.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4392
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information