Lenovo Service Center — Vibe K5 Note denying due to very small scratch on the frame.

Address:400703
Website:www.lenovo.com/Smartphones

I went to the lenovo service center vashi on 17th june 2017. Service center people are denying to repair the phone for a very small scratch on the silver frame on the mobile. I have problem with the touch screen.

The response from the employes in the service center is also not good and rude and not leasing to our words.

Still i have the warranty an not ready to solve my problem.
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Lenovo customer support has been notified about the posted complaint.
Jun 21, 2017
Updated by avula veeraiah chowdary
Please find the pic of the scratch on mobile.

Please any one tell me how to file a case on the Lenovo service center in consumer forum.

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