Lenovo — Stay away from this company

Address:Thane, Maharashtra

I had purchased lenovo laptop flex 14 in december 2013. Since march 2014, it started having a problem in hard disk and it always used to get restarted stating "driver_power_state_failure". I lodged a complain in lenovo service and till date i.E. Septeber 2014 there is no resolution to it. Everytime i call, they just advise me to do recovery of the system and then use. I have done the same thing 7-8 times and till problem is persistent. There is no other solution which can be given by them. I asked them to replace it as it was under warranty, which they refused.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4390
    Pending
    0
    Resolved
    632
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information