Lenovo — Very bad performer _ lenovo a6000 mobile set

Address:

Bareilly, Uttar Pradesh, 243001

I purchased Lenovo A 6000 on 11.2.15 through flash sale on Flipcart. Since December, 2015 it started giving problems like sudden screen blank, non-functioning of contact manager, frequent hangs-up etc. Thinking that these problems will disappear once I format the handset, I continued to work around by this way and could not carry it to the service centre - Famous Computers, Novelty Plaza, Bareilly within guarantee period of 12 months. When the condition worsened, I carried it to the Lenovo Service Centre, at Bareilly last month where, to my utter surprised, I was told that motherboard will have to be replaced and the cost would be around 3200/-. Such a bad performer this phone, just after eight to ten months it is behaving like this. Since the warranty period was already over by that time, I decided to take this set back to my home becucase I did not think it prudent to expend such huge amount on a phone which was purchased for rs. 6999/- I have written a letter to the company HO at Bengalore, but they are silent.