[Resolved] Lenovo — worst phone | |||
i have bought lenovo s 850 at date 6.10.14. this work doesn't work with dual Sim. when 2 Sims inserted both won't work.for this complaint, i give it to your authorized service center at tirupur(tamilnadu). they told me that was board complaint and it would take 10 days . i had received the phone after 15 days .they told it was ready and the imei is also changed. but now both the sims are not working and now they told me it was antenna problem.better you can stop selling your products. thank u for your worst phone and worst service. i had also attached bill and your service record. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Dec 16, 2014 Ms. Legal Page Writers Customer Care's response Dear Sir
We have gone through your complaint.
Please send us the details of handset (IMEI) (Model) with the copies of Bill, COD Reciept if any and with the photograph of the box. Write us on : [protected]@filemycase.in
We follow the following process to resolve your complaint: A. In the first step our legal team will write a complaint directly to the brand grievance team and ask them to reply quickly. B. In the next step we send an Intimation Letter Before Filing Consumer Complaint/Notice stating the details of your complaint along with the inconvenience caused to you. We ask them to respond to our Notice positively in 15 days else you shall be forced to go to consumer court. C. As a last option, we shall help you in approaching the consumer forum. We will draft the consumer complaint along with affidavit as per proper format. You just have to take printout, sign and get it attested and submit them in the Consumer court. We have resolved many complaints for several customers in the past. Please visit www.filemycase.in For more information you can call us on +91-[protected] Warm Regards, Mohit Popli
Verified Support Dec 16, 2014 Ms. Legal Page Writers Customer Care's response
| |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
14%
Complaints
4390
Pending
0
Resolved
632
View all 4390 Lenovo reviews & complaints
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
View all Lenovo contact information
Post your Comment