Lenovo — Worst service by lenovo customer support.

Address:	Chennai, Tamil Nadu, 600116
Website:	Lenovo customer service

Worst service by Lenovo customer support.

I raised an incident on January for my laptop which I bought in the same month for the battery issue.

The battery percentage comes from 55% to 6$ directly and its getting turned off, I reached the lenovo support center and raised an incident regarding this.
The continuously asked for a screen shot by sending different links. I sent them the battery report bios report and they told that the laptop battery is fine.

Then they closed the incident. Again I reached the support team to get the status they told that it was closed I told that the issue is not yet fixed, Another specialist told that he will be sending a tech to check that no one came, Another person last week told will check your laptop on Monday thats it over . I dont know what the ----- they doing there and I dont for what there is a person in the name of escalation team manager.

Now you can close the incident by mentioning that we dont know how to provide a solution for that.