Lensclues.com — Sunglass Not received

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	www.lensclues.com/contacts

I had order for a sunglasses on 12th Oct 2016 and I made online payment of ORDER #[protected] Paid amount is Rs 1, 739 and[protected] of Rs 949.

I have been following up with them on emails but no response and no one answers the calls also.

My email conversation is mentioned below.

On - 17 Oct I received an email as per below
LensClues Support
Oct 17 to [protected]@gmail.com
Dear Customer,

Thank you for writing to us.
we would like to inform you that as per your mail "Steller Colored Premium Lenses=Rs 1290" has been updated in your order.

After lens updation final Price will be Rs 949+1290=Rs 2239, you are also getting discount of Rs 500 than Final Price is Rs 1739 in which Rs 949 already paid by you than remaining amount is 1739-949= Rs 790.
We already sent a payment link Rs 790 at your register email so that you can easily do the payment and we can process that order as per confirmation.

Nancy Davis
Oct 17

to LensClues
Hi Team,

Payment Reference no:[protected]

Please confirm by when the deliverey will be done.

Thanks,
Nancy
___________________________________________________
On 18th Oct 2016
LensClues Support
Oct 18

to me
Dear Customer,

Greeting from lensclues.com

We would like to inform you that as you placed an order for " David Blake D15166S1 Blk Size-57 Black-Gold Gradient Uv Protected Cateye Power Sunglasses" and this sunglass is out of stock now but similar frame is available "David Blake D15166S124 Brn Size-57 Brown, Blue-Gold Gradient Uv Protected Cateye Power Sunglasses".

LensClues Support
Oct 25

to me
Dear Customer,

Sorry for Inconvenience cause to you.

We would like to inform you that as per your mail request has been sent to stock team so that they can arrange required sunglass as soon as possible so that we can process order.
if we will be unable to arrange sunglass than we will inform you.

Nancy Davis
Nov 2
to LensClues
Team,

How long should I wait for this??

Thanks,
Nancy

Nancy Davis
Nov 8
to LensClues
Team - Please return my money back ASAP.

Thanks,
Nancy

Nancy Davis
Nov 15 (8 days ago)
to LensClues
Team - Will any one respond when i will get the money back??

Nancy Davis
Nov 21 (2 days ago)
to LensClues
Team, I will have to reach out to court if you dont respond by Wednesday.

Thanks,
Nancy

Kindly confirm us so that we can process your order with similar frame.

Requesting help in getting my money back please

Thanks,
Nancy
[protected]