Address: | Hyderabad, Andhra Pradesh | Website: | www.lenskart.com |
Hi Lenkart Management,
I have just called ur your helpline from my phone No. [protected]. Please listen to the recorded audio aswell to get insights.
I hv purchased a voucher with Valid until: 30 sept, Its written over there valid until/Use by 30 sept. When I used the coupon on 30sept night, it didnt work. Because you have expired the coupon on 29sept midnight itself which u claim 12 AM 30sept.
Pls note that this is misleading, I have recorded my last call with lenskart where intially they agreed that voucher should wotk on 30 sept evening/night also.
Pls check and get back on this escalated compliant.
Aman
[protected] Was this information helpful? |
Thanks for your efforts in resolving this so quickly, and enhancing customer experience. I really appreciate lenskart's
co-opertion in providing customer satisfaction.
I hv checked that voucher is active, I will order the products online on lenskart website. Thanks!!