Lenskart — Not refunded my money and legal expense

Address:Lenskart

Despite sending legal notice for refunding my money alongwith my legal expense and compensation for not delivering our spectacles after delivery date, this company neither refunding my money nor answering to me. I have been harassed by this company for the past four months.
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Lenskart customer support has been notified about the posted complaint.
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Dear Customer, we are really sorry for the inconvenience caused to you, please share your order details so that we can call you to assist with the best possible resolution.
ORDER NUMBER & DATE: 16735248 DATED 20/03/2020
This is to inform you that neither you refunded my money nor you have taken any proper step to resolve my issue till date.
A long pending problem which is not deliberately resolved properly by Lenskart actually compelling me to take a legal action against them at Honourable Consumer Forum

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