[Resolved] Lenskart — order [protected] miscommunication of cash back | |||
Sir/madam, We are students and we have purchased spects with above mentioned order number at the time of purchase lenskart employee manohar of lenskart rajajinagar store assured us that with cash back we get we can purchase spects next time fully utilising such cash back then next time when we went they told only 50% of our purchase we can utilize such cash back we would not have purchased first spects with put their assurance i have attached audio of same what we have spoken with store manager syed we still have all evidence that they have missed guided us please look into this and solve it my mobile number [protected] mail i'd [protected]@gmail.com Was this information helpful? | |||
May 18, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Apr 16, 2018 Lenskart Customer Care's response Dear Mullaguri, we always strive to provide 100% customer satisfaction, however we shocked know about your concern and we apologize for the same. As we discussed earlier, please provide us 24 hours to resolve this issue and we appreciate your patience in this regard.
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