[Resolved] Lenskart — Order no 771758

abhishek8912

from Jaipur, Rajasthan

Address:	Dharwad, Karnataka, 580020
Website:	www.lenskart.com

I purchases a frame from lenskart store a month back and within 1 month o[censored]se the right hand break down.In the beginning it was said that it will last for long .I contacted both store and customer care but no one is suggesting any solution and throwing the ball to one another .I have never seen such a pathetic product which last for a month after spending so much bucks.I think in promotion only you all care about advertising to best but the actual scenario and quality differ a lot.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Apr 22, 2016

Lenskart Customer Care's response Hello Abhishek, really sorry! We’d never want you to experience something like that. We will be calling you soon to discuss this further. Thank you!

Verified Support

Apr 22, 2016

Lenskart Customer Care's response Hello Abhishek, we are already following up on your case against the reference number: 1840696.

Verified Support

Apr 25, 2016

Lenskart Customer Care's response Hello Abhishek, as discussed, you may visit the store along with the damaged product and invoice. We will arrange a replacement for the same. We are hereby closing the ticket and marking it as resolved. Thank you!