[Resolved]  Lenskart — Order not being fulfilled

Address:560067

I had ordered power sun glasses from your Whitefield store.

As it was not finished properly, I had to give it back for fixing. Rather than getting fixed, finish was made worse. But the person was gentle enough to understand the issue and took it back to fix.

It has been 10 days since then but there is no update. When I call the store, one guy told me that they can't do anything and that I can write to whom I want.

Is this how you do business? This amounts to cheating. I made for an order that you accepted you will fulfill but you are not fulfilling. This is pathetic experience..

My mobile number is [protected]. You can check order.
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Aug 4, 2017
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
Lenskart Customer Care's response
Hi Prabhat! As per our telephonic conversation, we will provide you with the resolution at the earliest. Thank you for your patience.
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