[Resolved]  Lenskart — They just wrongly charge you for the gold membership

I ordered one frame along with the power lenses. They just add the gold membership by default in the cart to fool the customers.
I never wanted or added any membership in the card, but still got charged for it. I realised it immediately and sent an email to their customer care within 2 minutes but they refuse to refund any money for membership stating it is non- refundable even though I never added any membership to the cart by myself which should be my obvious right as a customer i.e. to choose what I wish to purchase and not be tricked into purchasing someone from my hard earned money.
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Sep 24, 2022
Complaint marked as Resolved 
Verified Support
Aug 21, 2022
Lenskart Customer Care's response
Hi There, Sorry to hear about your unpleasant experience. Please help us with your order/contact number at [protected]@lenskart.com. We will get back to you as soon as possible. Thank you
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