Libra — overbooking

Address:

160043

So here I book a ticket from jalandhar to Chandigarh from the bus station.. The so called Ac bus charge is INR 270/- per seat.. The Ac is a victim of apathy as it doesn't even work. Then there are people sitting on their individual seats with not even space to seated properly and on top of that the conductor is picking up more people from every stop possible making it a suffocating scene inside... I as an educated tax paying citizen want to ask that if this is what we are paying for.. First of all the safety is the least priority thing for these private bus operators.. And who do we complain to when these people don't fear the law and order bodies of our state Punjab...