LIC Housing Finance — Delay in Disbursement

I stay in Thane and I have applied for Home Loan from LIC HFL. After submitting all the necessary documents, I got a message on 15/05/2015 at 12midnight (Friday) from LICHFL stating that the cheque towards my loan has been issued from the Mumbai Office. Since the message seemed to be a system-generated one, I called up at the Thane Office on Saturday to ask if I could come and collect the cheque. They said that the courier would reach by Monday. This itself was a delay of 2 days. On Monday, I get to know that the cheque has been dispatched along with my file to the Surat office BY MISTAKE! Now here I am waiting for the Surat office to return the cheque to the Mumbai Office who will then courier it to the Thane Office. The officers in Mumbai have very casually responded that it will take more 2-3 days' time. Their casual approach has costed me a lot. I have entered into an agreement where I will need to pay 18% of my flat cost as interest if my seller doesn't get the loan amount after the said date. Dear LICHFL, Why do you put up false advertisements? How do you run a huge financial set-up when you play with the emotions of middleclass men? Isn't this a big shame on your entire system?